Visitors service

ADMISSION AND TICKET COUNTERS
At the ticket counter you will find information in Italian and English about
- fares ok tickets;
- information and MIC Card rates;
- categories of those admitted with reduced or free admission;
- access conditions;
- notification of any inefficiencies.

ACCESSIBILITY
Although the historical character of the buildings prevents, in some cases, the total removal of architectural barriers, the museums work to ensure access to their historical and artistic heritage by the widest possible public.
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CLOAKROOM
Wardrobe service is free of charge, included in the ticket price, and self-managed.
In order to protect the works of art, the staff may request that bulky bags, backpacks, umbrellas and other potentially harmful objects be left in the wardrobe area.
Items left in the self-service wardrobe must be collected before the museums close.

BUGGIES
The use of a baby pram is admitted inside the museum.

EDUCATIONAL AND GUIDED TOURS
A guided tour service is available in several languages, for a fee and by prior arrangement, with a choice of museum and/or exhibition route. For information and reservations: 060608 daily from 9.00 to 19.00.
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ROOM ASSISTANCE
The museum staff provides visitors with information on the museum's routes, services and events and checks that the museum's rules of behaviour are respected. At the museum sites there is constant and direct supervision and control of the collections, also during exhibitions, concerts, conferences and other cultural activities.

BOOKSHOP
Small shop selling editorial products related to the museum and other museums. Also on sale is a small selection of postcards highlighting the museum's splendid blend of classical art and machines.
Museum guides and catalogues can be purchased online.
The bookshop also offers a selection of objects inspired by the Museums' collections.
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DOCUMENTATION CENTER
In order to:
- search the records
- ask for photographic reproductions
- ask for an authorisation to reproduce images on any kind of media and for any use
Submit a request to the following address complete with all your personal data, and specifying the details of the work in subject and the reason for the request:
Direzione dei Musei Capitolini
Via delle Tre Pile 1
00186 ROME

PHOTOGRAPHY AND VIDEO
It is permitted to take photos and videos of the works (excluding those on display in temporary exhibitions) for personal and studio use, without the use of tripods, selfie sticks or additional lights.
In case of photo and video shooting of a professional nature, for profit or for dissemination purposes, it is necessary to request permission from the Sovrintendenza Capitolina at the link www.comune.roma.it/web/it/scheda-servizi.page?contentId=INF92288&stem=auto_riprese_cine_e_foto
For info https://sovraintendenzaroma.it/servizi_al_cittadino/fotoriproduzioni_di_opere_d_arte_dei_musei

INSIDE THE MUSEUM IS FORBIDDEN :
- to enter with bulky bags or backpacks;
- enter with umbrellas;
- bring in pets, except for small dogs in carriers;
- consume food and drink;
- smoking.